All media is exclusively owned and copyrighted by Ridgetop Media Group LLC, unless other copyright terms are agreed upon in written contract. The invoice, once paid, serves as a license to the individual or organization paying to use the media for the project listed on the invoice. Images may not be resold, or used by anyone other than the licensee. Additional commercial use licenses for the images may be purchased by stagers, builders, contractors, interior designers, etc.
Real Estate Agents may use property listing media for their personal marketing. As well, the local brokerage the Real Estate Agent hangs their license at may use the photos for property marketing, or brokerage marketing (photo credit goes to Ridgetop Media Group LLC). Media or license may not be otherwise resold, or transferred to anyone other than by Ridgetop Media Group LLC
Media may not be modified with the following exceptions: Cropping or resizing for social media, other online or print requirements, and virtual staging for real estate. All other modifications, or adding of text/ logos must be approved by Ridgetop Media Group LLC, look professional, and reflect well on Ridgetop Media Group LLC. Contact us for details.
Please note that any photos sent via Dropbox are subject to deletion without notice after 30 days. Upon receipt of the photos, please copy or move the photos from your Dropbox folder, to the folder you store your listing photos in. Contact us for details.
Matterport 3D tours may be deleted without notice after 6 months from the tour upload date. If you need a tour to remain up longer, please contact us. If you need a tour re-uploaded and we still have it on the iPad, we can do that for an additional fee. If we no longer have the tour stored on the iPad, a re-scan will be required at full price. Contact us for details.
Large jobs (Over 2 hours, or 2 people onsite) cancelled within 48 hours are subject to a cancellation fee up to 25%.
Any job cancelled within 24 hours, are subject to a cancellation fee up to 50%.
Any job cancelled after we show up will be billed the full invoice amount. Any media captured will be delivered if desired, and a new order may be created at full price to reschedule.
Thank you for your continued business.